Acceptable Use Policy
Last updated: November 18, 2025
1. Introduction
This Acceptable Use Policy ("Policy") governs your use of the services provided by Azrak Group Ltd (Company No: 16222512), trading as Azrak. By using our services, you agree to comply with this Policy. Violation of this Policy may result in suspension or termination of your account.
2. Prohibited Activities
You may not use our services to engage in, or facilitate, any of the following activities:
2.1 Illegal Activities
- Any activity that violates UK law or the laws of any jurisdiction applicable to you
- Distribution of illegal content or materials
- Fraud, identity theft, or money laundering
- Infringement of intellectual property rights
2.2 Security Violations
- Attempting to gain unauthorized access to our systems, servers, or networks
- Introducing viruses, malware, or other malicious code
- Conducting security vulnerability scans without prior authorization
- Accessing or using another user's account without permission
- Interfering with or disrupting our services or servers
2.3 Abusive Behavior
- Harassment, threats, or intimidation of others
- Stalking or doxxing (publishing private information without consent)
- Distribution of hateful, discriminatory, or defamatory content
- Impersonation of others or misrepresentation of your identity
- Spamming, unsolicited advertising, or bulk messaging
2.4 Resource Abuse
- Excessive use of system resources that impacts service availability for others
- Running automated scripts or bots that generate excessive requests
- Cryptocurrency mining on our infrastructure
- Using our services for purposes other than their intended function
2.5 Harmful Content
- Distribution of pornographic or sexually explicit material
- Content promoting violence, self-harm, or dangerous activities
- Distribution of child exploitation material (strictly prohibited and will be reported to authorities)
- Distribution of graphic violent content
3. Acceptable Use Guidelines
We encourage responsible use of our services. Please:
- Use our services only for their intended purposes
- Respect the rights and privacy of others
- Keep your account credentials secure and confidential
- Report any security vulnerabilities or suspicious activity to us promptly
- Be considerate of shared resources and other users
- Communicate professionally and respectfully with our support team
4. Reporting Violations
If you become aware of any violation of this Policy, please report it to us immediately at info@azrak.io. We take all reports seriously and will investigate promptly.
5. Enforcement
Violations of this Policy may result in:
- Warning notices
- Temporary suspension of services
- Permanent termination of your account
- Legal action where appropriate
- Reporting to law enforcement authorities for illegal activities
We reserve the right to take action at our sole discretion to protect our services, users, and business interests.
6. Cooperation with Law Enforcement
We will cooperate with law enforcement agencies in investigating and prosecuting users who violate this Policy or engage in illegal activities. We may disclose user information to authorities when required by law or when we believe in good faith that such disclosure is necessary.
7. Limitations
While we strive to enforce this Policy, we are not responsible for monitoring all user activity. Users are responsible for their own conduct and compliance with this Policy. We cannot guarantee that all violations will be detected or prevented.
8. Changes to This Policy
We may update this Policy from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.
9. Contact Information
For questions about this Acceptable Use Policy or to report violations:
Email: info@azrak.io
Phone: +44 333 090 6063
Address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
Company No: 16222512