Accessibility Statement

1. Our Commitment

Azrak Group Ltd (Company No: 16222512) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website aims to be conformant with WCAG 2.1 Level AA standards.

3. Accessibility Features

Our website includes the following accessibility features:

3.1 Keyboard Navigation

• Full keyboard navigation support using Tab, Enter, and Arrow keys
• Visible focus indicators for interactive elements
• Logical tab order throughout the website
• No keyboard traps

3.2 Screen Reader Support

• Semantic HTML structure for proper content hierarchy
• ARIA labels and landmarks where appropriate
• Alternative text for images and icons
• Descriptive link text
• Skip navigation links

3.3 Visual Design

• Sufficient color contrast ratios (WCAG AA compliant)
• Dark and light theme options
• Resizable text without loss of functionality
• Information not conveyed by color alone
• Clear and consistent layout

3.4 Forms and Input

• Clearly labeled form fields
• Error messages with clear instructions
• Validation feedback
• Accessible form controls

3.5 Responsive Design

• Mobile-responsive layout
• Supports zoom up to 200%
• Touch-friendly target sizes
• Works across different screen sizes and orientations

4. Compatible Technologies

This website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Modern web browsers with accessibility features enabled

5. Known Limitations

Despite our best efforts, some areas of the website may have accessibility limitations:

• Third-party embedded content may not be fully accessible
• Some dynamic content updates may not be announced to screen readers in real-time
• Older PDF documents may not be fully accessible (we're working to update these)
• Some interactive widgets may have limited accessibility features

We are actively working to address these limitations and improve accessibility across the entire website.

6. Browser Compatibility

This website is optimized for accessibility with:

• Chrome (latest version)
• Firefox (latest version)
• Safari (latest version)
• Edge (latest version)

7. Testing and Evaluation

We regularly test our website for accessibility compliance using:

• Automated accessibility testing tools
• Manual testing with keyboard navigation
• Screen reader testing
• User feedback and usability testing

8. Feedback and Contact

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: info@azrak.io

Phone: +44 333 090 6063

Address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ

Company No: 16222512

We aim to respond to accessibility feedback within 3-5 business days.

9. Alternative Access

If you are unable to access any content or use any features on our website due to accessibility barriers, please contact us directly. We will work with you to provide the information or service you need through an alternative communication method that is accessible to you.

10. Complaints Process

If you are not satisfied with our response to your accessibility feedback or complaint, you may escalate the matter by contacting our management team at the email address provided above. We will review and respond to escalated complaints within 10 business days.

11. Third-Party Content

We use some third-party services and integrations on our website. While we select services that prioritize accessibility, we cannot control the accessibility of third-party content. If you encounter accessibility issues with third-party content, please let us know so we can work with the provider or find an alternative solution.

12. Ongoing Improvements

Accessibility is an ongoing effort. We are committed to continually improving the accessibility of our website and services. This includes:

• Regular accessibility audits
• Training on accessibility best practices
• Incorporating accessibility into our development process
• Updating this statement as we make improvements

13. Legal Information

This accessibility statement is prepared in accordance with UK accessibility regulations and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, though as a private company we are not legally required to comply with these regulations. We voluntarily commit to meeting these standards as part of our dedication to digital inclusion.

14. Technical Specifications

The accessibility of this website relies on the following technologies:

• HTML5
• CSS3
• JavaScript (enhanced functionality with graceful degradation)
• ARIA (Accessible Rich Internet Applications)