Disclaimer

1. General Information

The information provided by Azrak Group Ltd (Company No: 16222512), trading as Azrak ("we", "our", or "us") on this website and through our services is for general informational purposes only. All information is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.

2. No Professional Advice

The information on this website and through our services does not constitute professional advice. You should not act or rely on any information without seeking the advice of a professional. We shall not be held liable for any loss or damage arising from your reliance on information obtained through our website or services.

3. Technical Services Disclaimer

3.1 Best Efforts

We provide IT support and technical services on a best-efforts basis. While we strive to deliver high-quality services, we cannot guarantee specific results or outcomes. Technical solutions may vary based on individual circumstances, system configurations, and external factors beyond our control.

3.2 Service Availability

We make no warranties regarding the continuous availability of our services. Services may be interrupted, suspended, or terminated at any time for maintenance, technical issues, or other reasons. We are not liable for any loss or damage resulting from service interruptions.

3.3 Compatibility

We cannot guarantee that our services will be compatible with all systems, software, or hardware configurations. It is your responsibility to ensure compatibility before using our services.

4. External Links Disclaimer

Our website may contain links to external websites that are not provided or maintained by us. We have no control over the nature, content, and availability of these sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. We are not responsible for the content, accuracy, or availability of external sites.

5. Third-Party Services

We use various third-party services and integrations, including but not limited to:

• Stripe for payment processing
• Frappe/ERPNext for business management
• GitHub for code hosting and version control
• Various APIs and external services

We are not responsible for the performance, availability, or security of these third-party services. Your use of third-party services is subject to their respective terms and conditions.

6. Data Backup Disclaimer

While we implement reasonable security measures and backup procedures, we strongly recommend that you maintain your own backups of all important data. We are not responsible for any data loss, corruption, or damage that may occur, regardless of cause.

7. Security Disclaimer

While we implement industry-standard security measures, no system is completely secure. We cannot guarantee absolute security of data transmitted through or stored on our systems. You acknowledge that you provide information at your own risk.

8. Errors and Omissions

Despite our best efforts, our website and services may contain technical inaccuracies or typographical errors. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

9. "As Is" and "As Available" Disclaimer

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

10. Limitation of Liability

In no event shall Azrak Group Ltd, its directors, employees, or agents be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of our website, services, or the information contained therein.

To the maximum extent permitted by law, our total liability shall not exceed the amount paid by you for our services in the twelve (12) months preceding the claim.

11. Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

12. Force Majeure

We shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

13. User Responsibility

You are responsible for:

• Ensuring the accuracy of information you provide
• Maintaining the security of your account credentials
• Backing up your important data
• Complying with all applicable laws and regulations
• Understanding the limitations of our services

14. Testimonials Disclaimer

Any testimonials, case studies, or examples displayed on our website represent individual experiences and do not guarantee similar results. Your experience may vary based on your specific circumstances, requirements, and technical environment.

15. Jurisdictional Issues

This disclaimer is governed by the laws of England and Wales. If you access our website or use our services from locations outside the United Kingdom, you are responsible for compliance with local laws, if and to the extent local laws are applicable.

16. Contact Information

If you have questions about this disclaimer:

Email: info@azrak.io

Phone: +44 333 090 6063

Address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ

Company No: 16222512